79xbajee Privacy Policy
We give the highest priority to protecting your personal information. This policy will inform you about what information we collect and how we use it.
Introduction and Purpose
79xbajee ("we", "our" or "platform") provides a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") describes how 79xbajee collects, stores, processes, uses and discloses your personal information.
By accessing this site or using our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our platform.
Important Note: This Privacy Policy may be changed at any time. Continued use of the platform after any changes will be considered acceptance of the updated policy.
What Information We Collect
We collect the following types of information during registration and use of the 79xbajee platform:
1.1 Information You Provide Directly
When you register on our platform or contact us, you voluntarily provide the following information:
- Full name and date of birth
- Email address
- Mobile number
- Bangladeshi National ID card or passport details (for identity verification)
- Payment method details (bKash, Nagad, Rocket, Upay numbers)
- Bank account details (where applicable)
- Communication content provided via live chat or email
1.2 Automatically Collected Information
While you use our platform, our system automatically collects the following information:
- IP address and device type
- Browser type and version
- Operating system information
- Date and time of access to the platform
- Session information via cookies and web beacons
- Gaming activity and transaction history
1.3 Information Received from Third Parties
In some cases, we may receive information about you from identity verification services or payment processing providers. This information may be combined with our own data.
Purpose of Data Use
79xbajee uses your personal information only for the following legitimate purposes:
- Account registration and identity verification
- Processing deposit and withdrawal transactions
- Managing bonuses, rewards and promotional offers
- Providing customer service and support
- Ensuring platform security and fraud prevention
- Enforcing responsible gaming policies and supporting at-risk players
- Meeting legal and regulatory obligations
- Improving platform functionality and refining the user experience
- Sending relevant promotional communications (with your consent)
- Conducting statistical analysis and internal research
Note: We never sell your personal information to third parties. Your information is used only for our internal operations and the purposes described in this policy.
Data Storage and Security
79xbajee follows industry-standard security practices to protect your information. Our security measures include:
3.1 Technical Protection
- All data transfers are secured using SSL (Secure Socket Layer) encryption technology
- Sensitive information such as passwords is stored using advanced hashing algorithms
- Servers are kept secure by firewalls and intrusion detection systems
- Regular security audits and vulnerability assessments are conducted
- Two-Factor Authentication is available
3.2 Organisational Protection
- Only authorised staff are permitted to access users' personal information
- All staff are bound by confidentiality agreements
- Regular staff training on data protection is conducted
3.3 Data Retention Period
We retain your personal information for as long as your account remains active or as needed to provide services. Even after an account is closed, we may retain information for as long as necessary to meet legal obligations, resolve disputes and enforce our agreements.
Data Disclosure and Sharing
79xbajee does not share your personal information with any third party except in the following limited circumstances:
4.1 Service Providers
We may share necessary information with trusted third-party service providers who assist in operating our platform, such as payment processing organisations (bKash, Nagad, Rocket, Upay), identity verification agencies and technology service providers. All such providers operate under strict confidentiality agreements.
4.2 Legal Obligations
In the case of a court order, government directive or any other legal process, we may be required to disclose information in compliance with applicable law. Such disclosures will always be limited to the minimum required by law.
4.3 Fraud and Crime Prevention
Where necessary to protect our platform or its users, relevant information may be shared with fraud detection agencies or law enforcement authorities.
4.4 Business Changes
In the event of a merger, acquisition or sale of assets, user information may be transferred. We will notify users in advance of any such change.
Cookies and Tracking Technologies
The 79xbajee platform uses cookies and similar tracking technologies. The different types of cookies and their purposes are described below:
5.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They maintain your login session, ensure security and keep core services active. These cookies cannot be disabled.
5.2 Functionality Cookies
These cookies remember your preferences — such as language selection and layout preferences — so that your experience is more convenient on each visit.
5.3 Analytics Cookies
These cookies collect anonymous statistical information about platform usage, which helps us improve the quality of our services. The information collected is not personally identifiable.
Cookie Control: You can control or delete cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of the platform.
Your Rights and Choices
79xbajee respects your rights over your personal information. Your main rights are described below:
6.1 Right to Access Information
You may request a copy of the information we hold about you at any time. We will provide it to you within a reasonable time after receiving your request.
6.2 Right to Correct Information
If any information in your profile is incorrect or incomplete, you may have it corrected. Certain account information can be updated directly from your profile page or through our support team.
6.3 Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business reasons.
6.4 Right to Opt Out of Marketing Communications
You may stop receiving promotional emails or messages at any time. To do so, contact our support team or use the unsubscribe option included in each message.
6.5 Right to Close Your Account
You may request the closure of your account at any time. Even after account closure, certain information may be retained as required by law.
Identity Verification (KYC) Process
The 79xbajee platform follows a Know Your Customer (KYC) process to ensure a safe environment.
7.1 KYC Information Requirements
Before processing a withdrawal or for transactions above a certain amount, we may request the following documents:
- A clear photo of your National ID (NID) or passport
- A recent utility bill or bank statement (for address verification)
- Proof of ownership of the payment method (where applicable)
7.2 Use of KYC Information
Information collected for KYC purposes is used solely for identity verification, fraud prevention and legal compliance. This information is never used for marketing purposes.
Protection of Minors
79xbajee provides services only to individuals aged 21 or above. We do not knowingly collect or store personal information from any person under the age of 21.
If we receive credible information that a minor is using our platform, we will immediately close that account and delete all associated information.
To Parents and Guardians: If you believe your minor child is using our platform, please contact us. We will take prompt action.
International Data Transfers
For the purposes of operating our technical infrastructure, your information may in some cases be processed or stored outside Bangladesh. In the case of such transfers, we ensure that:
- The receiving country or organisation maintains adequate data protection standards
- The transferred data remains protected by this Privacy Policy
- Appropriate contractual safeguards are in place
To find out more about international data transfers, please contact our support team.
Policy Changes and Updates
79xbajee reserves the right to change, revise or update this Privacy Policy at any time. In the case of significant changes, we will:
- Publish a notice on the platform
- Clearly state the effective date of the revised policy
- Send a notice to the registered email address where necessary
Continued use of the platform after any changes will be considered automatic acceptance of the updated policy. We therefore recommend that you check this page regularly.
Responsible Gaming and Data Protection
79xbajee gives the highest priority to responsible gaming. As part of this commitment, we analyse information relating to your gaming behaviour so that:
- Problematic gaming patterns can be identified
- Timely support can be provided when needed
- Self-exclusion and deposit limits can be effectively managed and enforced
To learn more about responsible gaming, please visit our Responsible Gaming page.
Third-party links & services
The 79xbajee platform may have connections with third-party payment gateways and service providers. These third parties have their own privacy policies that are beyond our control. Please keep the following in mind:
- We are not responsible for the privacy practices of third parties
- bKash, Nagad, Rocket and Upay have their own data protection policies
- You are advised to read the relevant service's policy before completing a payment
- Game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and others) follow their own data protection policies
Contact & complaint resolution
If you have any questions, concerns or complaints regarding this privacy policy, please get in touch with us. Our data protection team is always ready to respond to your requests:
Complaint process: Once we receive your complaint, we will review it and attempt to provide a resolution within a reasonable time. If you are not satisfied with our response, you may file a complaint with the applicable legal authority.
Our other policies & terms
Please also read our other policy documents to get a complete understanding of your rights and responsibilities at 79xbajee.